Refund policy

Return & Refund Policy

We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of receiving your order.

To be eligible for a return, the item must be unused and in its original packaging.

To start a return, contact us at: support.lumiwake@gmail.com

Damaged or Wrong Items If your item arrives damaged or incorrect, please contact us immediately with photos and we will resolve the issue promptly.

Refunds Once your return is approved, your refund will be processed within 5-10 business days to your original payment method.